Order & Payment

With us, you can pay online safely with Bancontact, iDEAL | Wero, Maestro, Mastercard, Visa, Paypal, Apple Pay, Klarna and Google Pay. All payments go through the MultiSafepay payment platform.

Once you have entered all your details, you can securely pay using various methods on the payment platform of Mollie, with whom we collaborate. The connection is a secure connection via an https:// connection.

Cheer, you've received a wonderful gift: a gift card from Cats & Dogs! How can you redeem it? Enter your gift card code in the 'Your Order' summary, just above the 'Proceed to Checkout' button. You can also enter the code in the 'Checkout' summary, just above the 'Place Order' button.

What a fantastic idea, of course you can! Here (link gift cards) you can choose the amount you want to give.

Tip: you can even personalize the gift card, for example, by adding a beautiful photo of the birthday pet or the beloved friend you're giving the card to.

Buying food for your furry friend isn’t always easy. Are you dealing with a picky eater? Does your pet have an allergy or intolerance? Have you started using special food on the advice of your vet, but would prefer to switch to natural food with the same results? Contact Jordy, our food expert, he will gladly help you make the right choice tailored to your dog or cat. Contact him here. .

When you log in to my account, you can find all your details there and download and/or print your invoices.

Yes, absolutely! If a product is temporarily out of stock, simply enter your email address (1) and click 'Subscribe' (2). As soon as the product is back in stock, we'll automatically send you an email so you can place your order.

Already logged in to your account? Then there's no need to enter your email address again. Simply click 'Submit' to sign up for the back-in-stock notification.